Even though you may have lead pipes, your water is safe to drink. The Northwestern Water & Sewer District (The District) and your water treatment provider, the City of Toledo, are taking the proper steps to ensure your water is not contaminated.
If you have a home or rental property identified on The District Lead and Copper Map, you have been notified by The District via mail.
Prior to work on your property, The District and/or contractor will place a door hanger at your residence and use our auto calling system. Visit our page on CodeRED Emergency Alerts for more info or to sign up for alerts. Please make your contact information is updated if you have signed up.
During the project, a District inspector or project manager will be on-site, feel free to ask them questions throughout the project.
If you have any questions regarding lead service lines, please contact the Northwestern Water and Sewer District Engineering Department at (419) 354-9090 and ask for Matt Dennis, Project Manager at Extension 125, or email Matt.