What You Pay For

How Can I Find Out Who Provides My Water?

The District purchases water treatment services from a variety of local municipal providers. To find out who provides the water and wastewater treatment services in your area please visit our interactive map.

The map provides information on the treatment provider (Toledo, Oregon, etc.), where the water comes from (Lake Erie, the Maumee River, etc.), and a short description of the treatment facilities and treatment process.

How Are Rate Increases Decided?

At The District, we plan for the long term, making investments in our water and wastewater system responsibly and gradually. Every year we develop a budget based on the planned capital and operating needs we have for that year. All our costs, from capital infrastructure projects to daily operations to emergency work, are paid for solely by rates and fees, not taxes. The District Board of Directors typically votes on rate adjustments in December of every year to be implemented on customer bills after the beginning of the following year.

What Type of Maintenance is Performed Throughout the District?

Our staff works hard every day to maintain and operate more than 800 miles of collection and distribution lines and 3,800 fire hydrants in the water and sewer system. On a given day we could be working on anything from planned maintenance like replacing aging valves, pumps, and pipelines in the distribution system to emergency service repairs like main breaks.

What Does My Water and/or Wastewater Bill Pay For?

The District rates you pay on your water and wastewater bill pay for the water you use in your home or business, plus a combination of administrative costs (billing, meter reading, etc.); operations and maintenance costs; and upgrades and replacements to The District system. The bills also include charges to cover the costs from the municipal provider that treats drinking water and wastewater in your area.

We do not make a profit and receive no revenue from tax dollars. We continually reinvest the money we get from your water bill to maintain and upgrade the pipes, pump stations, and other infrastructure that allow us to deliver safe, reliable water, remove wastewater and provide essential fire protection services.

What Does Northwestern Water & Sewer District Do?

Northwestern Water and Sewer District (NWWSD) provides water and wastewater service to five counties in Northwest Ohio and has been in operation since 1994. Our employees work hard 24/7/365 to deliver on our promise of reliable, high-quality water and wastewater service.

The District purchases drinking water from various municipal providers who treat the water and we operate the system that distributes the water to our customers. The District also operates the system that collects and carries the wastewater from your home to various municipal wastewater treatment plants. Our staff maintains and operates more than 800 miles of water distribution and wastewater collection lines. In addition to water for drinking and other domestic uses, we supply water for fire protection and maintain more than 3,800 fire hydrants in The District. We also administer the water and wastewater system by reading meters and managing customer billing.