Why Can’t My Tenant Have the Bill in Their Name? Why Does It Have to Be in the Owners Name?

In some of our service areas, water/sewer accounts must remain in the name of the property owner. These areas are the accounts that were previously billed by Toledo. When we add a new area, we keep the same rules and procedures that the account was under previously for continuity purposes. We can still send the bill in care of (C/O) the tenant at the request of the owner, but the account must remain with the property’s owner per the County Auditor. Any account changes or updates must be requested by the property owner.