Board and committee meetings are open to the public. The board of trustees accepts public comment at all regularly scheduled meetings. Board meetings are generally held on the second and fourth Thursday of each month, from 7:30 to 9:30 a.m. Visit our Board Agendas and Minutes page for the latest schedule.
The District works hard every day to provide the high-quality water and wastewater services at the lowest cost good service will allow. Even with our most recent rate adjustment, our rates are average for water and wastewater utilities in northwest Ohio. For more information, please visit the rate comparison website provided by the Ohio EPA.
The District purchases water treatment services from a variety of local municipal providers. To find out who provides the water and wastewater treatment services in your area please visit our interactive map.
The map provides information on the treatment provider (Toledo, Oregon, etc.), where the water comes from (Lake Erie, the Maumee River, etc.), and a short description of the treatment facilities and treatment process.
For 2023, the board approved a 3.74% rate increase for water and a 3.04% increase for sewer, resulting in a $3.02 per month total increase for customers using an average of 1,000 cubic feet of usage.
View our 2023 Rate Fact Sheet (PDF) explaining changes in your District and treatment provider rates.
At The District, we plan for the long term, making investments in our water and wastewater system responsibly and gradually. Every year we develop a budget based on the planned capital and operating needs we have for that year. All our costs, from capital infrastructure projects to daily operations to emergency work, are paid for solely by rates and fees, not taxes. The District Board of Directors typically votes on rate adjustments in December of every year to be implemented on customer bills after the beginning of the following year.
Our staff works hard every day to maintain and operate more than 800 miles of collection and distribution lines and 3,800 fire hydrants in the water and sewer system. On a given day we could be working on anything from planned maintenance like replacing aging valves, pumps, and pipelines in the distribution system to emergency service repairs like main breaks.
The District rates you pay on your water and wastewater bill pay for the water you use in your home or business, plus a combination of administrative costs (billing, meter reading, etc.); operations and maintenance costs; and upgrades and replacements to The District system. The bills also include charges to cover the costs from the municipal provider that treats drinking water and wastewater in your area.
We do not make a profit and receive no revenue from tax dollars. We continually reinvest the money we get from your water bill to maintain and upgrade the pipes, pump stations, and other infrastructure that allow us to deliver safe, reliable water, remove wastewater and provide essential fire protection services.
Northwestern Water and Sewer District (NWWSD) provides water and wastewater service to five counties in Northwest Ohio and has been in operation since 1994. Our employees work hard 24/7/365 to deliver on our promise of reliable, high-quality water and wastewater service.
The District purchases drinking water from various municipal providers who treat the water and we operate the system that distributes the water to our customers. The District also operates the system that collects and carries the wastewater from your home to various municipal wastewater treatment plants. Our staff maintains and operates more than 800 miles of water distribution and wastewater collection lines. In addition to water for drinking and other domestic uses, we supply water for fire protection and maintain more than 3,800 fire hydrants in The District. We also administer the water and wastewater system by reading meters and managing customer billing.