May Waterworks Newsletter

Check Your Bill: Winter Averaging

If you notice a change in your sewer charge this month, it's because every May we start a new cycle of winter averaging for residential customers. Winter averaging is a billingFirst day in office. Portrait of smiling african american trainee taking notes at new workplace, copy space method developed to give you the best possible break on sewer billing costs. If you are eligible, this method takes the water used in the winter quarter as the basis for billing sewer charges throughout the year. This way, you will not be paying additional sewer charges for warm weather purposes such as watering lawns, washing cars, landscaping, gardening, or filling pools.

Water meter reads from February, March, and April are averaged. The average of these three reads is used to bill sewer charges through the following April. The new winter average amount will be billed with the May bill each year.

If the actual water usage is less than the winter average usage, then the actual usage is billed. If the winter average usage is lower than the actual usage, then the winter average usage is billed.

Eligible customers are automatically put on winter averaging. If you have questions regarding your bill, contact us during regular business hours or go to for more information on winter averaging.

Hydrant Flushing

The District maintains a fire hydrant maintenance program for approximately 4,000 fire hydrants. Once a year, each hydrant is opened for maintenance and water quality reasons. The District tracks which hydrants are flushed and issues work orders if additional work is required.

Occasionally water becomes discolored after hydrant flushing. If this happens, run your cold water tap for a few minutes until the discoloration clears. Avoid washing your clothes until your water clears. For more information click here.

Spring Lawn and Garden Tips

Spring is here! If you are taking advantage of warmer temps by doing yard work, keep these environmentally friendly and water-saving tips in mind.

Use Chemicals Wisely
Applying fertilizer or pesticides in the spring can build a healthy foundation for your lawn and garden beds. It is crucial to apply the right type at the right time. Test your soil to be sure you are using the right type of fertilizer. Use only the amount specified and avoid applying before windy or rainy weather. This will prevent wash-off into storm drains. It saves you money, and it avoids polluting local waterways.

Check for Leaks
Check your outside spigots and hoses for leaks that may have occurred over winter. These leaks can be costly if left unchecked, but they are often easy and inexpensive to repair. If you have a sprinkler system, check it for leaks too. In-ground irrigation systems are prone to damage from winter frost. Click here for more lawn and garden tips.

Bulk Water Stations

The District has installed bulk water stations throughout the area where customers can buy water in bulk to fill pools, tanks, or cisterns. The bulk water stations primarily supply commercial and agricultural users with thousands of gallons of water to be hauled for use in filling pools, cisterns, construction, and farming. Water haulers can contact customer
service at 419-354-9090 Option 2 or to set up an account.

Construction Corner: Investing in our Communities

Through August 2022, crews will be constructing an elevated water tank on Lemoyne Road between Latcha and Hanley Roads. Project complete: September 2022. Project investment: $4 million.

Through May, lane and shoulder restrictions are possible on East North Street (US 6), from Union Street to CR 3A, and on East Street (SR 65) from Hockman Street to Cory Brown Street for waterline replacement. Project investment: $337,000. Project complete: June.

Through May, westbound Wales Road between E. Broadway Street and Tracy Road is closed for waterline replacement. Detour: E. Broadway Street; SR 795; Tracy Road. Local access is maintained. Eastbound Wales Road remains open. Additional closures and restrictions will be announced. All work is weather permitting. Project complete: August. Project investment: $459,000.