Newsletter – March 2021

WATER Grants

The District recently awarded four local schools over $3,800 in grant funding. Water And Environment Teacher Education Resources (WATER) grants assist educators by providing direct funding to help local students learn about the importance of water. Receiving District WATER grants are:

  • Elmwood Middle School
  • Eastwood High School
  • Otsego High School and Elementary
  • Rossford Elementary School
  • Northwood Local Schools

According to District President Jerry Greiner, "This past year has been a challenge for educators and we hope the WATER grant program can provide them with additional assistance in teaching local students to learn about our number one natural resource, water."

The District WATER Grant program has been helping educators teach children about water since 2014.

If you are a local educator interested in applying for a District WATER grant, please contact Theresa Pollick at (419) 354-9090 or email Theresa to be added to our list. The annual call for applications begins each year in December.

COVID Update

The District continues to provide reliable, high-quality water and sewer services throughout the pandemic. Here is an update on some changes in place due to the pandemic.

Customer Service Hours

We remain dedicated to serving you. We invite you to call our customer service operators Monday through Friday from 8 a.m. until 5 p.m. We are ready to assist with billing or water and sewer service questions.

To protect our essential staff, our buildings remain closed to the public. Payments can be dropped off at The District's main office in our dropbox. Envelopes are available at the door.

Other Payment Options

The District continues to experience delays in mail deliveries. To avoid delays in receiving or paying your bill, you can sign up for electronic billing. This will allow you to check your account balance and avoid late penalties.

The District also offers other payment options including payment by credit card. This is a free service with no transaction fees. Auto-Pay is also a popular option as payments are automatically paid directly from a checking or savings account.

Our automated phone service can easily walk you through paying your bill using your account and credit or debit card 24/7/365.


Once the weather allows, crews will begin to repair yards and sidewalks across The District that have been impacted by work over the winter. Our coverage area spans over 1,200 square miles, so this work will take us some time. The District also teams up with asphalt contractors to assist with road repairs and we are in the process of coordinating those efforts.

We ask for your patience as we work out the details. Questions? Contact us at (419) 354-9090 Extension 170.

Construction Corner

Perrysburg Township: Waterline Replacement:

Through March, lane restrictions and water service interruptions are possible on North and South Bramblewood, Bridgewood, and Cliffwood Streets for waterline replacement. Project complete: April 2021. Project Investment: $1.5 million.

Perrysburg Township: Sewer Lining

Through July, lane restrictions are possible on Mandell Road and in Perrysburg Heights for sewer rehabilitation. Project complete: August. Project investment: $1,230,000

District-Wide: Valve Maintenance:

Crews will be performing waterline maintenance throughout The District. Work involves turning valves, which may cause discolored water. Residents are advised to flush their taps if this occurs.

District-Wide: Bulk Water Replacement:

The District is upgrading all bulk water stations. Stations may experience short-term service outages.

Fix-a-Leak: Check Your Toilet for Leaks

A toilet leak can use 140 gallons an hour! In Rossford, that may cost you around $33 a day or $230 a week!

The biggest source of leaks inside the home is the toilet. Valves and seals can erode over time in the water, causing slow leaks you can't hear. You can use food coloring to make sure your toilet doesn't have a silent leak. First, flush. Once the tank is filled, put a few drops of food coloring into the tank. Wait 10 minutes and check the bowl. If the bowl water is colored, you might have a leak.

The District also offers a free online service called AquaHawk to help you catch water leaks before they cost you a bundle.